04 Jun 2014
Provinces across Viet Nam are now starting to shape their policies in response to priorities and experiences that citizens report in UNDP Annual PAPI Survey. Photo: UNDP
The relationship between governments and citizens has undergone a sea-change in most developing countries in the last decade, riding a tide of economic aspirations that are swelling the ranks of the middle class. Viet Nam is no exception. There seems to be a general rule of thumb: the more prosperous and educated citizens become, the more they want efficient and accountable governments.
Citizen-led monitoring and accountability are emerging as key features of the new Post-2015 development agenda as a means of enabling citizens to define the issues they believe should be prioritized in the development process. They are also vital if governments, both local and central, are to be held to account.
With Viet Nam’s entry into the club of middle-income countries, citizens are increasingly demanding a public administration system that promotes equitable development, and spreads the dividends of prosperity across an ever-widening sphere. Citizens expect greater participation in the decision-making processes of public policies, as well as in their implementation and monitoring.
It was in this context of increasing demands for greater citizens’ voice in government affairs that UNDP Viet Nam and its national partners looked for innovative ways for the government and citizens to better communicate with each other. …