KICG's “business unusual”

The UNDP Asia Pacific Regional Knowledge Service Team and Capacity Development Group were merged in 2012 into the Knowledge, Innovation and Capacity Group (KICG) to better address new complex and global sustainable human development challenges. The fusion was also a response to evolving trends in Knowledge Management (KM) applications, where KM is increasingly leading to organizational and institutional learning and knowledge development through multi-actor engagement. Innovation through KM is also instrumental in improving organizational effectiveness and is therefore closely linked to other approaches towards increased capacity.

The KICG provides Knowledge services, Innovation support and Capacity Development, all essential components towards organizational effectiveness, sustainable development and ultimately improving lives and livelihoods.

The KICG can help you connect, share knowledge, learn, collaborate, innovate and build your capacity with that ultimate goal in mind.

Old ways of doing business are not always sufficient to address today’s challenges and exploit new opportunities.

We therefore need to look at new ways to effectively tackle today’s issues and adapt the way we do business to fit our changing world.

It has become clear that:

  • the importance of having access to the latest knowledge and expertise, no matter where it is located, is critical;
  • with new technologies and improved channels to connect, new opportunities for defining innovative approaches are available;
  • addressing complex problems such as the consequences of rapid urbanisation on the environment or the difficulty of municipalities to address growing needs for public services such as Solid Waste Management in Bhutan, and overcoming new barriers will require the collaboration, at both the local and global level, of the vast energy, creativity, and knowledge of citizens, researchers and entrepreneurs alike
  • capacities required to meet today’s and tomorrow’s challenges will increasingly focus on collaborative practices cutting across various sectors, constituencies, institutions and geographical boundaries, such as in the Pacific region where Communities of Practice address the impact of Climate Change on the environment or the economy

Focusing on addressing these needs, the UNDP KICG developed an integrated approach based on a combination of learning while doing, and engaging in an open and shared reflection of what works and what does not.  This approach sees these processes as essential for example in the effective delivery of public services and public goods.

This approach comprises a core set of services around three main priority areas:

Where we open Knowledge flows to empower, inspire and develop individuals to perform more effectively by increasing their ‘capacity and ability to act’;

Where we collaborate to analyse, evaluate and introduce new ideas into our products and service delivery process to create new models, approaches and solutions;

Where we support capacity development with an emphasis on expanding collaboration and networking.